Legal
Terms of Service
Last updated: 5 July 2026
These terms govern your use of the GraphAqal desktop application, browser extension, and website (together, the “Service”). By using the Service you agree to them. If you don't agree, please don't use the Service.
1. What GraphAqal is
GraphAqal is a personal tool that organizes your own AI conversation history into a local, searchable visual graph. It runs primarily on your device. It is provided as a productivity utility, not as a service affiliated with, endorsed by, or operated by Anthropic, OpenAI, or any AI platform.
2. Your responsibility for how you use it
You are responsible for ensuring your use of GraphAqal complies with the terms of the AI platforms whose data you choose to import, and with applicable law. You may use GraphAqal only with accounts you own and conversations you are entitled to access. Do not use it to collect anyone else's data.
3. Accounts
Some features require an account. You're responsible for keeping your login secure and for activity under your account. You must provide accurate information and be at least 16.
4. Free trial, plans & payment
- Free trial: a one-time 7-day trial that unlocks the full product, including importing your history. When it ends, the app locks until you subscribe; your local data is retained and never deleted.
- Pro subscription: keeps the product unlocked. Two plans — US$5 / month or US$49 / year. There is no lifetime plan.
Downloading the app is free and requires no payment. Your subscription is tied to your account — there is no license key. Sign in on any device you own and your subscription follows you. Prices are in USD; applicable sales tax/VAT/GST is added at checkout. Payments are processed by our Merchant-of-Record reseller (Paddle), who is the seller of record and handles billing and tax. Subscriptions renew automatically until cancelled.
5. Cancellation
You can cancel any time from within the app (Settings → Manage subscription, which opens the reseller's secure customer portal) or via the link in your payment receipt emails. Cancelling stops future renewals; you keep Pro access until the end of the period you've already paid for, after which the app returns to the locked state. Refunds are governed by our Refund Policy.
6. Multi-device sync and your Recovery Code
Pro accounts may enable multi-device sync. Your data is encrypted on your device before it reaches us. The normal way to add a device is a short one-time code generated by a device you're already using — this does not involve or require your Recovery Code.
As a backup, sync is also protected by a Recovery Code generated on your device, which we never receive or store. You can view it again at any time from Settings on a device that already has it — it is not shown to you only once. You are solely responsible for keeping access to it (or to at least one device that already has sync set up).
If you lose your Recovery Code at the same time as every device that had sync set up, we cannot recover, decrypt, or restore your synced conversation data on a new device — we have no technical ability to do so, because we never held the key. Data already present on a device you're still signed into is unaffected, and remains fully usable. We are not liable for data that becomes inaccessible as a result of losing both your Recovery Code and every device you'd used it on; this is an inherent trade-off of a sync system designed so that we cannot read your content.
7. Acceptable use
You agree not to reverse-engineer for the purpose of circumventing licensing, resell or redistribute the Service, or use it to break the law or others' rights.
8. Intellectual property
The Service's software, design, and branding are ours or our licensors'. Your conversation data and your local database are entirely yours — we claim no ownership of your content.
9. Third-party platforms
GraphAqal interoperates with third-party AI platforms that we do not control. Those platforms may change or restrict access to their services at any time, which may affect GraphAqal's ability to import data. That is outside our control and is not a defect in the Service.
10. Disclaimers
The Service is provided “as is,” without warranties of any kind to the extent permitted by law. We don't guarantee it will be uninterrupted, error-free, or that automated capture will always succeed.
11. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses. Section 6 above governs Recovery Code data loss specifically.
12. Termination
You may stop using the Service anytime. We may suspend or terminate access for breach of these terms. Your local data remains yours and on your device.
13. Changes & governing law
We may update these terms; material changes will be dated above. These terms are governed by the laws of Australia, without regard to conflict-of-laws rules.
14. Contact
Questions? Contact support.